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Official Belkin Customer Support
1-800-223-5546 All Belkin products including routers, Wemo & accessories
schedule Mon–Fri 8 AM–8 PM PT, Sat 9 AM–5 PM PT
verifiedVerified Official blockNo Hidden Fees
Support available via: PhoneLive ChatEmail Support
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About Belkin International, Inc.
Belkin International was founded in 1983 in El Segundo, CA, and is one of the most recognized consumer electronics accessory brands in North America. Belkin acquired Linksys in 2013 and Wemo (smart home) is a Belkin brand. In addition to networking products, Belkin is widely known for its power strips, surge protectors, USB hubs, charging cables, and phone cases. Belkin's router lineup complements its Linksys subsidiary.
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When to Call Belkin Support
These situations typically require speaking with a Belkin representative directly.
- check_circle Your Belkin router can't connect to the internet after ISP changes or modem replacement
- check_circle Your Wemo smart plug or switch is offline in the Wemo app
- check_circle A Belkin surge protector or power bank isn't working as expected
- check_circle You need a warranty replacement for a defective Belkin product
router Belkin Products & Devices Covered
This support number handles service and technical support for the following Belkin products.
router Belkin routers & Wi-Fi extenders
router Belkin Wemo smart home devices
router Belkin surge protectors & power strips
router Belkin BoostCharge charging cables & pads
router Belkin phone cases & screen protectors
router Belkin USB hubs & docking stations
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Common Belkin Issues
The most-reported Belkin problems and what to expect when you call for each.
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Router not connecting to internet
Belkin router shows connected to modem but no internet access
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Wemo device offline in app
Wemo smart plug or switch shows offline in the Wemo app
chevron_right wifi
Wi-Fi extender not boosting signal
Belkin range extender connected but not improving coverage
chevron_right usb
USB charger not working
Belkin charger not charging device or showing as incompatible
chevron_right electrical_services
Surge protector overload indicator
Surge protector protection indicator shows loss of protection
chevron_right tips_and_updates
Fix It Yourself
Try these steps before calling. They resolve the majority of common Belkin issues.
1
Check the surge protector's reset button
Belkin surge protectors have a circuit breaker reset button (usually red or black). If the surge protector appears dead after a power surge, locate and press this button to restore power to the outlets.
2
For Wemo offline issues — check 2.4 GHz band
Wemo devices only work on 2.4 GHz Wi-Fi networks, not 5 GHz. If your router broadcasts both bands on the same SSID, try separating them and connecting Wemo to the 2.4 GHz band specifically.
3
Register your Belkin product for warranty tracking
Register at belkin.com/support to record your purchase date and access faster warranty service. Belkin's return merchandise authorization (RMA) process is straightforward for defective products within the warranty period.
shield Warranty & Coverage
Belkin networking products include a 2-year limited warranty. Surge protectors carry a lifetime warranty. Charging accessories include a 2-year warranty. Connected Equipment Warranty covers up to $300,000 in equipment protection for Belkin surge protectors.
quiz Belkin FAQ
Common questions answered by our research team.
add Does Belkin make good routers?
Belkin's consumer routers are solid entry-level to mid-range options. For more advanced routing features or high-performance mesh networking, Belkin's Linksys subsidiary offers more capable options under the Velop and MX series product lines.
add What is Wemo and is it compatible with Apple HomeKit?
Wemo is Belkin's smart home brand offering smart plugs, light switches, and dimmers. Most current Wemo devices support Apple HomeKit, Amazon Alexa, and Google Assistant. Older Wemo devices may require a firmware update for HomeKit compatibility.
add How long is the Belkin warranty?
Belkin provides a 2-year limited warranty on most routers and networking products, and a lifetime warranty on surge protectors (covering connected equipment up to the stated protection amount). Charging cables include a 2-year warranty.
add Is Belkin MagSafe compatible?
Belkin's BoostCharge Pro MagSafe-compatible chargers are Apple MFi-certified and officially supported. They provide up to 15W fast wireless charging for iPhone 12 and later when used with a 20W+ USB-C power adapter.
add How do I contact Belkin for a warranty replacement?
Call 1-800-223-5546 or visit belkin.com/support and select your product. Have your purchase receipt ready. Belkin processes warranty replacements by mail — they typically ship a replacement before receiving your defective unit for registered products.