ESET NOD32 is a long-trusted antivirus known for its low system impact and high detection rates. Get official support for ESET NOD32, ESET Internet Security, and ESET Smart Security Premium.
ESET, founded in 1992 in Bratislava, Slovakia, is best known for its NOD32 antivirus engine, which consistently earns top scores in AV-Test and Virus Bulletin benchmarks. ESET products are renowned for extremely low system footprint, making them ideal for older machines and power users who want protection without performance overhead. ESET Internet Security and Smart Security Premium add VPN, parental controls, and password manager features.
These situations typically require speaking with a ESET representative directly.
The most-reported ESET problems and what to expect when you call for each.
Try these steps before calling. They resolve the majority of common ESET issues.
ESET is one of the few antivirus programs that scans your PC's firmware (UEFI/BIOS) for rare but serious rootkit infections. Enable it in Advanced Setup → Detection Engine → UEFI Scanner.
ESET Smart Security Premium includes a Password Manager with a Password Audit feature that identifies weak, duplicate, and breached passwords across your saved credentials.
When gaming or watching movies, enable ESET Gamer Mode manually from the taskbar icon to suppress notifications and scheduled scans. Don't leave it on permanently — it reduces protection.
Common questions answered by our research team.