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Official LG Appliances Customer Support
1-800-243-0000 LG Electronics USA support
schedule Mon-Fri 8 AM-9 PM ET, Sat-Sun 9 AM-6 PM ET
verifiedVerified Official blockNo Hidden Fees
Support available via: PhoneLive ChatThinQ AppAuthorized Service
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About LG Electronics USA (Appliances)
LG Electronics is a leading global appliance manufacturer known for innovative features like ThinQ AI technology, Inverter Direct Drive motors, and Door-in-Door refrigerators. LG appliances are sold at Best Buy, Home Depot, Costco, and other major US retailers. The LG ThinQ app allows remote monitoring and control of compatible appliances.
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When to Call LG Appliances Support
These situations typically require speaking with a LG Appliances representative directly.
- check_circle Your LG washer is vibrating excessively or displaying OE, UE, or LE error codes
- check_circle Your LG refrigerator is not cooling properly or the ice maker is not working
- check_circle Your LG dishwasher is not draining or displaying an error code
- check_circle You need to register your LG appliance or schedule a warranty repair
kitchen LG Appliances Products & Devices Covered
This support number handles service and technical support for the following LG Appliances products.
kitchen LG Front-Load Washers (WM series)
kitchen LG Top-Load Washers (WT series)
kitchen LG ThinQ Refrigerators
kitchen LG French Door Refrigerators
kitchen LG Dishwashers (LDT, LDP series)
kitchen LG Ranges and Ovens
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Common LG Appliances Issues
The most-reported LG Appliances problems and what to expect when you call for each.
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Washer showing OE or UE error
LG washer drainage error or unbalanced load stopping cycle
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ThinQ app not connecting
LG smart appliance not pairing with the ThinQ app
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Refrigerator not making ice
LG ice maker stopped producing ice or making hollow cubes
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Washer LE motor error
LG front-load washer stopped with LE motor protection error
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Refrigerator showing error code
LG fridge displaying error code on panel
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Fix It Yourself
Try these steps before calling. They resolve the majority of common LG Appliances issues.
1
Fix LG washer OE error by cleaning the drain pump filter
The OE error means the LG washer cannot drain. Locate the drain pump filter access door at the bottom-front of the machine. Place a towel down, open the cap slowly to release water, then unscrew and remove the filter. Clean out lint, coins, and debris. Reinstall and run a spin/drain cycle to clear the error.
2
Register your LG appliance for ThinQ smart features
Download the LG ThinQ app (iOS/Android), create an account, and tap the plus button to add your appliance. Select your product type and scan the QR code on your appliance (usually on the door frame). Once connected, you can remotely start/stop cycles, receive alerts, and enable AI-powered features.
shield Warranty & Coverage
LG appliances include a 1-year labor and parts warranty. Inverter Direct Drive washers carry a 10-year motor warranty. Refrigerator compressors include a 5-year parts warranty. Register at lge.com.
quiz LG Appliances FAQ
Common questions answered by our research team.
add How long does LG appliance warranty last?
LG appliances include a 1-year parts and labor warranty. LG washer motors (Inverter Direct Drive) carry a 10-year limited warranty on the motor only. LG refrigerator compressors include a 5-year parts warranty with 1-year labor. Always register at lge.com/register within 90 days of purchase to validate warranty.
add Does LG have an authorized repair service?
Yes. LG has a network of LG Factory Service Centers and authorized service partners. Call 1-800-243-0000 to schedule in-home service. LG technicians are trained specifically on LG products and use genuine LG parts. For out-of-warranty repairs, LG also offers a flat-rate repair option on select appliances.