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Official KitchenAid Customer Support
1-800-541-6390 KitchenAid consumer support
schedule Mon-Fri 8 AM-8 PM ET, Sat 8 AM-4:30 PM ET
verifiedVerified Official blockNo Hidden Fees
Support available via: PhoneLive ChatSchedule ServiceAttachment Finder
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About KitchenAid (Whirlpool Corporation)
KitchenAid (owned by Whirlpool Corporation) is one of the most iconic American kitchen appliance brands, famous for its colorful tilt-head stand mixers and hook attachment bowl-lift models. Beyond mixers, KitchenAid makes premium dishwashers, French door refrigerators, induction and gas ranges, and a complete line of countertop appliances. KitchenAid is a top seller at Williams-Sonoma, Crate and Barrel, and major appliance retailers.
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When to Call KitchenAid Support
These situations typically require speaking with a KitchenAid representative directly.
- check_circle Your KitchenAid stand mixer is making grinding noises, leaking oil, or not turning
- check_circle Your KitchenAid dishwasher is not cleaning, draining, or showing error codes
- check_circle Your KitchenAid refrigerator ice maker has stopped working or is leaking
- check_circle You need to find attachments, bowls, or accessories for your stand mixer model
blender KitchenAid Products & Devices Covered
This support number handles service and technical support for the following KitchenAid products.
blender KitchenAid Artisan Tilt-Head Stand Mixer (5 Qt)
blender KitchenAid Bowl-Lift Stand Mixers (6-7 Qt)
blender KitchenAid 3-Rack Dishwashers (KDTM series)
blender KitchenAid French Door Refrigerators
blender KitchenAid Induction and Gas Ranges
blender KitchenAid Countertop Appliances
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Common KitchenAid Issues
The most-reported KitchenAid problems and what to expect when you call for each.
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Stand mixer grinding or making noise
KitchenAid mixer making unusual sounds during operation
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Mixer attachment not locking
KitchenAid stand mixer attachment will not click into place
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Dishwasher 3rd rack clogging
KitchenAid dishwasher 3rd rack spray arm blocked or dirty
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Refrigerator water dispenser slow or no flow
KitchenAid fridge water dispenser very slow or stopped
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Fix It Yourself
Try these steps before calling. They resolve the majority of common KitchenAid issues.
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Grease your KitchenAid mixer annually to prevent grinding noises
KitchenAid stand mixers should be re-greased every 3-5 years of regular use to prevent gear grinding and wearing. Signs of needed greasing include grinding noise, oil leaking from bottom, or grease smells. KitchenAid sells official food-safe mixer grease at kitchenaid.com. This is also covered as a repair through the KitchenAid service network.
shield Warranty & Coverage
KitchenAid stand mixers include a 1-year full warranty and a 5-year limited warranty on the motor. KitchenAid major appliances (dishwashers, refrigerators) include a 1-year full warranty. Register at kitchenaid.com.
quiz KitchenAid FAQ
Common questions answered by our research team.
add Are all KitchenAid stand mixer attachments cross-compatible?
Most KitchenAid stand mixer attachments are compatible with all bowl-lift and tilt-head models made after 1937, thanks to KitchenAid's universal hub. However, some specialized attachments like the Spiralizer or Pasta Press require specific hub types. Check the attachment compatibility chart at kitchenaid.com before purchasing.