searchSearch a brand…
vpn_lock

CyberGhost VPN Support Phone Number & Help

CyberGhost VPN has the largest server network of any VPN with 9,700+ servers in 91 countries. Get official support for CyberGhost apps on all major platforms.

verified9700+ Servers verifiedLive Chat 24/7 verifiedStreaming Optimized verified45-Day Guarantee verifiedNo Logs
support_agent Official CyberGhost Customer Support
Online Support
CyberGhost provides support via 24/7 live chat — no phone number
schedule 24/7 via live chat — Available 24/7
verifiedVerified Official blockNo Hidden Fees access_time_filled24/7 Support
chatLive Chat languageOfficial Website
Support available via: Live Chat 24/7Email TicketsHelp Center

info About CyberGhost VPN

CyberGhost VPN, founded in 2011 in Bucharest, Romania, offers one of the largest VPN server networks in the world with over 9,700 servers across 91 countries. CyberGhost is known for streaming-optimized servers labeled by platform (Netflix US, BBC iPlayer, etc.) making it extremely easy to find a working server. CyberGhost is part of Kape Technologies along with ExpressVPN and Private Internet Access.

calendar_month
Founded
2011
location_city
Headquarters
Bucharest, Romania
phone
Support Phone
Online Support
public

call When to Call CyberGhost Support

These situations typically require speaking with a CyberGhost representative directly.

  • check_circle A specific streaming server isn't working
  • check_circle CyberGhost isn't connecting on your device
  • check_circle You want to use CyberGhost on your router
  • check_circle Your subscription was charged after cancellation

build Common CyberGhost Issues

The most-reported CyberGhost problems and what to expect when you call for each.

CyberGhost streaming server not working
chevron_right
CyberGhost not connecting on Windows
chevron_right

tips_and_updates Fix It Yourself

Try these steps before calling. They resolve the majority of common CyberGhost issues.

1

Use dedicated streaming profiles

CyberGhost's streaming profiles automatically connect you to servers optimized for specific platforms like Netflix, Disney+, Hulu, or BBC iPlayer. Look for the Streaming tab in the app for the easiest streaming setup.

2

Use the 45-day money-back guarantee

CyberGhost offers a 45-day money-back guarantee on 1-year and 2-year plans — one of the longest in the industry. Monthly plans have a shorter 14-day guarantee.

quiz CyberGhost FAQ

Common questions answered by our research team.

add How many devices can use CyberGhost at once?
CyberGhost allows 7 simultaneous device connections per subscription, which is above the industry average of 5–6.
add Does CyberGhost work with Netflix?
Yes. CyberGhost has dedicated streaming servers optimized for Netflix. The app shows servers labeled by the streaming service they're optimized for, making setup easy.