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IPVanish VPN Support Phone Number & Help

IPVanish is a US-based VPN service known for fast speeds, unlimited device connections, and a verified no-logs policy. Get official support for IPVanish on Windows, Mac, iOS, and Android.

verifiedUSA Based verifiedPhone Support verifiedUnlimited Devices verifiedSOCKS5 Proxy verifiedNo Logs Audit
support_agent Official IPVanish Customer Support
1-800-591-5241
schedule Mon–Fri 9am–5pm ET
verifiedVerified Official blockNo Hidden Fees
chatLive Chat languageOfficial Website
Support available via: PhoneLive ChatEmail Support

info About IPVanish VPN

IPVanish, founded in 2012 in Orlando, Florida, is one of the few major VPNs with US headquarters and a publicly listed phone support number. IPVanish owns and operates 100% of its server infrastructure (no third-party servers), offering 2,200+ servers in 75+ locations. Owned by Ziff Davis, IPVanish underwent independent auditing of its no-logs policy. Allows unlimited simultaneous device connections.

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Founded
2012
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Headquarters
Orlando, FL
phone
Support Phone
1-800-591-5241
public

call When to Call IPVanish Support

These situations typically require speaking with a IPVanish representative directly.

  • check_circle IPVanish won't connect and you need immediate help
  • check_circle Your subscription was charged after cancellation
  • check_circle You need help configuring IPVanish on a Firestick or Kodi
  • check_circle IPVanish is significantly reducing your internet speed
  • check_circle You need to transfer your account to a new device

build Common IPVanish Issues

The most-reported IPVanish problems and what to expect when you call for each.

IPVanish not connecting
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IPVanish on Amazon Firestick issues
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IPVanish slow speeds
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tips_and_updates Fix It Yourself

Try these steps before calling. They resolve the majority of common IPVanish issues.

1

Use the SOCKS5 proxy for Torrent clients

IPVanish includes a SOCKS5 proxy server that can be configured in BitTorrent, uTorrent, and other clients for anonymous torrenting without the VPN overhead. Get proxy credentials in the IPVanish account portal.

2

Enable split tunneling to keep local devices accessible

IPVanish's split tunneling lets you route only specific apps through the VPN. Use it to keep your local printer, NAS, and smart home devices accessible while protecting browsers and sensitive apps.

quiz IPVanish FAQ

Common questions answered by our research team.

add Is IPVanish based in the US?
Yes. IPVanish is headquartered in Orlando, Florida. This means it is subject to US law and the Five Eyes intelligence alliance. IPVanish has passed an independent no-logs audit confirming they do not retain user activity data.
add Does IPVanish have a refund policy?
IPVanish offers a 30-day money-back guarantee on annual plans. Monthly plans do not include a money-back guarantee. Call 1-800-591-5241 or chat at support.ipvanish.com.